A massage chain is promising changes in how it decides who is allowed to touch its customers.
Massage Envy came under fire last week after BuzzFeed reported more than 180 people have filed sexual assault complaints against the company, including a complaint against a Duluth location in 2015.
The CEO says all massage therapists will now undergo annual background checks.
The company hired a third party background screening company that can run checks in real time.
Each of Massage Envy's almost 1,200 franchisees are also now required to provide law enforcement contact information to any customer who alleges assault.
246 South Lake Ave. Duluth, MN 55802
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