Card theft spoils Cyber Monday for Duluth man, experts share tip - KBJR 6 Your Weather Authority: News, Weather & Sports

Card theft spoils Cyber Monday for Duluth man, experts share tips for safe online shopping

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Online shopping goes hand in hand with this holiday season.

Cyber Monday is one of the biggest days of online shopping, and this year it's expected to break records. 

However, more online shopping increases the chance of falling victim to cyber theft.

"It has never happened to me before and never thought it would happen," said Michael Jackson.

Jackson, a 23-year-old, is the latest victim of cyber theft.

"First I felt violated. Like how could this happen? Why would this happen?" he said. "I felt bad because I'm trained in cyber security, but I let this happen."

The Duluth resident checks his bank account on a weekly basis. On Sunday though, he realized something wasn't right. 

"It was two $25 iTunes gift cards purchased through that were fraudulent," he said.

This happened before the biggest online shopping day of the year: Cyber Monday.

He said, "definitely put a damper on that a little bit. I might look but right now probably won't be doing much buying this year."

Jackson knows cyber theft can happen to anyone.

Experts say there is an increase in online scams around the holidays, especially on days like Cyber Monday.

"Well it's certainly growing. Is getting to be more of a thing I think in the public consciousness, and scammers recognize that as well," said Dan Hendrickson, a spokesperson for the Better Business Bureau (BBB) of Minnesota and North Dakota. "They certainly are doing what they can to intercept some of those dollars." 

Hendrickson said the BBB recommends online shoppers stick to trustworthy websites and to keep an eye out for anything suspicious.

"When you're shopping online pay with a credit card that offers some protections that a debit card sometimes doesn't offer," he said.

"You want to watch out for deals that sound too good to be true."

Hendrickson added, "we encourage people to keep documentation of their orders."

They're all measures to protect yourself and avoid the painstaking process of reversing fraud.

"I want to get over the hump of dealing with the fraud department with ordering a new card, with disputing the charges," said Jackson.

According to CNN Money, online orders on Cyber Monday tend to peak between 8 p.m. and 11 p.m. 

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